Fulfilling its threat to remove the application from the YouTube TV streaming service from its application store if they did not reach an agreement to renew their contract, Roku today sent an email to all its customers explaining the reason for the removal of the application from its store.
Due to several demands from Google regarding its streaming application to be offered by Roku to its users, the latter company had announced that if they did not reach an agreement today, it would make the decision to remove YouTube TV from its application store.
Among the demands of Google was to obtain a priority location in the search results and to block the results of other providers such as music streaming services while its YouTube TV application is in use.
In addition and according to Roku, Google also wanted Roku to use certain memory cards and chips, which Roku points out would force them to increase the prices of their devices. The latter would make Chromecast, for its price, a more attractive option for users.
Although it is a serial measure, for current YouTube TV users on Roku devices, that is, those who have downloaded the application before it was withdrawn, they will be able to continue using the application without problems.
The email they sent says the following:
Dear Roku Customer,
We are disappointed to share the news that Google has decided to let the YouTube TV contract expire.
While this news is unfortunate, we wanted to let you know that we are taking an extra step to ensure that existing Roku users like you retain access to YouTube TV while we work to reach an agreement.
We will always defend our users, which is why we cannot accept Google’s unfair and anti-competitive requirements that would allow manipulation of your search results, affect the use of your data, and ultimately cost you more.
Our commitment is to always put your interests first and therefore we will continue to offer existing users access to YouTube TV unless Google takes action that requires the channel to be completely removed. No new subscribers will be allowed at this time. It is also important that you do not delete the YouTube TV channel as it will not be available for download on Roku devices.
We remain committed to reaching a good faith agreement with Google that preserves your access to YouTube TV, respects your desired search preferences, and protects your data. We hope to hear from you soon.